Customer Reviews for The Appliance Service Center of Raleigh

“It's highly unusual these days to find a repair professional who is interested in fixing older appliances where replace parts no longer are available. Mr. Kaiser is one. He delved into the circuit board from my 25 year old GE stove and hopefully he can save me big bucks on a new stove. A work in progress.”

“Excellent. I called, they ordered it. It came the next day. I had broken the clip that starts my washer. It works now. Easy Peasy process.”

“Repair technician arrived on time, was very courteous and professional, quickly diagnosed and repaired problem with my Samsung dryer - all under 2 hours! The dryer works perfectly, and the repair comes with a guarantee. I will definitely call The Appliance Service Center of Raleigh again!! The repair bill was very reasonable - another plus 😊”

“Great service today from Kysir! He was quick to respond, very friendly and fixed my stove in a matter of minutes. It wasn't a huge problem this time, but I'm glad to have found a trustworthy company to call when bigger issues arrive.”

“Excellent service. I couldn't be more pleased with the repair of my Waring Pro blender. It's about fifteen years old, but it now looks like new and works like new. The Appliance Service Center repaired it quickly and for a tiny fraction of what it would have cost to replace the blender. Very happy customer.”

“Nasser fixed my food processor, magimix 4500 which has a sticky button issue. He charged fairly for the issue. He is a nice, kind, handy man. I was thinking to mail it to the original magimix repair center in Utah(Le chef) but I don’t wanna take a risk to mail it because my food processor is a really expensive appliance. I gave a chance to try local repair center and I am so happy with my decision and Nasser’s work. Highly recommended... thank you Nasser and Raleigh appliance repair center...”

“Mr. Kaiser is great to work with and appreciated his professionalism and putting customers first and solving their needs. I highly recommend their services.”

“Excellent service and advice regarding our broken dryer. Kaiser came out the day after the initial call and diagnosed the problem, changed the part, and had us up and running within the hour. I highly recommend this company.”

“Showed up in less than 2 hours when no one else was willing to. Repair was fast, professional, and priced right!”

“Tysir was super quick to respond to my request for oven repair and I really appreciate that especially a week before a major holiday! Thank you sir!”

“Kysser was awesome! it was easy, fast and done in a safe way. He wore a mask the whole time, without question. He was truly professional and helpful. They responded the next day. The price was appropriate!”

“The door of our dishwasher was not shutting properly. I called and asked for a repairperson to come to our house to fix it. I was advised of a simple fix that entailed correcting certain screws that were blocking the door from shutting properly. I could do this myself at home. The problem was solved entirely free of charge. Thank you!”

“Amazingly quick service! I called and they diagnosed my dryer over the phone and arrived at my place within the hour! And then he fixed the problem quickly as well! Very kind, polite, and professional!”

“5 Stars!”

“5 Stars!”

“I called The Appliance Center and the repair man came within 1 1/2 hrs. He fixed my washing machine in a short time, and it is working like new. If I need another appliance repaired, I won't hesitate to call them. I am very happy with their service.”

“I have used this service more than 15 years to repair a variety of household appliances big and small, and have always been impressed with their fast (same day) response to my calls, the skill shown in diagnosing the problem, and the ability to actually fix something long term. Kaiser will also tell you if replacing your appliance is best. He has a remarkable ability with mechanical things and I highly recommend this service. They accept payment by check, credit card or cash.”

“This business is amazing they will leave you 100% satisfied. They always arrive on time and gives good service an a very good low price. This is where I will always do business when I am in need for a repair part or a service call. This company always gives 100% customer satisfaction.”

“I called last week when our fridge wasn’t cooling, so of course time was of the essence. He told me he could do the work and arrived within the hour! He worked on the fridge (freezer was actually the issue) efficiently, even while handling a few incoming work calls (is this a one man business? He seemed to be handling it all). He finished in good time and explained the fix he had done. Reasonable price considering the quick service. Fridge and freezer are still working at the proper temperatures a week later so seems to have worked - we are very grateful!”

“Mr. Kaiser was fantastic. Within a day of calling, he was at my house fixing my refrigerator. He showed me exactly why water was collecting under the drawers and what needed to be done to fix it. Price was extremely reasonable. The Appliance Service Center of Raleigh is now permanently programed into my phone. Highly recommend!”

“I was having trouble with my convection microwave. I called several places and got ridiculous quotes to check out the problem. I had a friend to refer me to The Appliance Service Center Of Raleigh. I was given a quote of $45.00 for diagnostics.I took unit to his shop and had it back in three days and was very satisfied with my bill. I’m sending him to my daughter’s home to work on washer and dryer now. I didn’t realize he was that close to me on PeaceSt. and has been in business 38 years..”

“Mr. Kaiser promptly arrived and fixed my oven, even though it took several days for me to available for him. He is polite and obviously comptetent and knowledgeable. I highly recommend him for whatever repairs are needed.”

“Great service for our washing machine & dishwasher. The owner is reliable & also very kind. We have used them for over 20 years.”

“I have used Appliance Service Center multiple times. Kaiser is always cheerful, knowledgeable, and professional. Their response time is always very quick. I would highly recommend their services.”

“My wife informed me our washing machine all of a sudden was not spinning. I went through all of the novice trouble shooting steps with no luck. Since we inherited the unit when we bought our condo 4 months ago, I was ready to head to Lowe's and buy a new one. Last step was to call a repair person to see how much it might cost to repair and how long it would take. I randomly called The Appliance Service Center of Raleigh and spoke to a nice gentleman. It was 15 minutes before they closed on Saturday. He asked if I had cleaned out the trap at the bottom of the unit, which I had not. He walked me through it and now it works perfectly! As a result, he lost a sale but he's gained customer.”

“I couldn't believe that I got a visit to my home within hours of calling. Kaiser was so kind and educated me step by step about what had happened to my freezer. I was so worried I'd have to replace the whole thing since nothing I did seemed to fix the problem on my own. He came and correctly diagnosed the real problem and within just a few moments, my freezer was working like new again. His rate was more than reasonable and I will definitely use him again if I ever need appliance support again!”

“Tyser from the Appliance Service Center of Raleigh was very helpful, professional and knowledgeable. I called ASC when I came home from work to the in-the-door water leaking. He was helpful on the phone and I said I'd call Monday to schedule an appointment. Tyser called the next morning, a Saturday and came out that afternoon. Replaced a valve. Stopped the leak. More than reasonable pricing. I will use the company again and ask for Tyser. Will recommend them to all my friends. Thank you, Tyser.”

“Excellent service! Mr. Nasser came out to my house to service my Samsung refrigerator within a few hours of my phone call. He diagnosed the problem right away and had the part on his truck to fix the problem. He is very knowledgeable and is a very kind person. I will definitely call him in the future for any appliance repair needs.”

“I have used the Appliance Service Center of Raleigh several times in the last ten years including today, May 3, 2019, with great results every time. When I call they are at my home to effect repairs within two hours,, rather than the 7-15 days I get from the “Big Guys” in town. They also have all the parts for my ancient ( > 12 years old) appliances right there in their truck. Many of the “Big Guys” in the area no longer service older appliances out of warranty and, if they do, they can’t ever book something to happen within 10-15 days. So the Appliance Service Center of Raleigh is my Go To place!”

“5 Stars!”

“Got the job done! Very nice.”

“He was very knowledgeable of what was going on with my washer machine and even provided advice on how to eliminate this issue in the future. He also came out on one of the coldest days we’ve had so far so thank you!”

“We discovered the fridge in our new home was broken, called and had Kaiser within 20 minutes. Quick and easy to work with.”

“Fixed my kitchenaid mixer thanks so much great service very nice wonderful owner he knows what to do and fair price thanks again”

“5 Stars!”

“These guys know their stuff!”

“It was a short notice and they came right to our home. I was very please in all they did. if you want work done on any appliance call him first.”

“Honesty! It is not always what you get in this industry. However, you will find just that here. I was saved hundreds of dollars by the honest answers I received here. Thank you to The Appliance Service Center of Raleigh!!!”

“I called another repair service last week to fix my washer and never heard back from them. Found The Appliance Service Center on line and called. Mr. Nasser came the same morning I called and fixed my washing machine in about 40 minutes. He was very polite and knowledgeable and I was so happy to finally have my machine functioning. Thank you Mr. Nasser. Will definitely call him again when I need service on any appliances.”

“I called about my washing machine, and they sent a very nice gentleman out within 30 minutes. He was very nice, and fixed my washer quickly. I'm very happy with the service they provided.”

“Great service! Fixed my washer and gave me some great tips for maintaining my washer and dryer set!”

“He came out the same day. Had no issues with him calling me at work and allowing me to meet him at the house. Front loading Samsung washing machine was fixed in less than 15 min.

Its always painful to pay repairmen. Especially when it took so little time to repair it. But its done, I'm happy and I'm able to wash clothes and bedding with 3 kids running around, 2 dogs and cats while working full time.

Aint nobody got time to head to the laundromat!”

“My dryer would spin but would not heat up to dry my clothes. I called and the gentleman I spoke with verified that he had the part that I needed. I took the entire assembly into the shop and he used his multimeter to determine I only needed to make a minor repair instead of a more costly repair. He actually changed the part out for me at a very reasonable rate. Saved me lots of money. Great customer service on a Saturday when no one else was open!!”

“5 Stars!”

“Kaiser is one of the nicest people I have met and he has years and years of experience. I searched for someone to repair my kitchen aid mixer and luckily found his business. So happy, as I mix up another lb cake!”

“Mr. Nasser is the BEST! He came to fix my dryer and it took him 20 minutes to diagnose and fix the problem and the price was very, very, reasonable. Would definitely recommend his service to friends and family.”

“11-year-old dryer broke. After calling several places that could not come same day, I found this place on Google. Received a call back and Mr. Nasser arrived promptly. He found the problem and fixed it. Friendly.

Update: I've since use this company again and still remain satisfied with the same-day service.”

“I used the Appliance Service Center of Raleigh to fix my LG washing machine and had a wonderful experience! I returned from a long trip to a broken washing machine and desperately needed it fixed! The technician came out the next day and made the repairs. The price was very reasonable and I had a pleasant experience. I would definitely use them again and will refer to friends and family members!”

“I have used this repairman several times. He is always on time, works on any appliance and I have been very satisfied with the repairs. Highly recommend. I called him yesterday, told him what the error message said, he looked it up and obtained the part needed, showed up today and installed it. Absolutely great service.”

“Excellent service - prompt and knowledgeable”

“Excellent, prompt, friendly, and affordable service. I highly recommend them!”

“The serviceman arrived promptly as promised. He was able to diagnose the problem and repair it. The price was very reasonable. I'm more than happy!”

“Had my stand mixer fixed here. While I thought it would be a little finicky to have to schedule in advance, he was always accommodating to my schedule. Pleasant experience and a fair price.”

“Didn’t actually receive service but I called for some advice/ estimate and was very satisfied with the customer service, the guy was extremely helpful and even gave me free advice on what I can do to fix my problem! In the event I actually needed him to come out here in sure I would of been happy”

“I have never had a better experience. My kitchenaide 600 was repaired quickly and for a fair price.”

“I have used The Appliance Service Center of Raleigh several times. Mr. Nasser is very thorough and has always given me an honest assessment as to whether appliance should be fixed, or if it is time to buy a new one. Their prices are very reasonable. I highly recommend this company and will use them again in the future.”

“I called this morning (on a Saturday) to check and see if they have a replacement Water Inlet Valve for my Frigidaire washer. The man on the phone asked me what the symptoms were. He suggested i check something i over looked which required no purchasing of anything. It worked! He didn't have to come out and didn't charge me anything. He was very pleasant and most helpful on the phone.”

“I called this morning at 9 because my fridge (older GE profile) wasn't working - Keysir(sp?) was at my house (dt raleigh) by 9:25 and even gave me a 10 minute heads up he was headed my way. He knew exactly what was wrong from me describing the issue over the phone (motherboard went out) and even brought the part to fix it. Seriously the fastest service ever. I've had appliance repairs done at other properties and I've never called and had someone at my house fixing it within 25 minutes, let alone completely fixed an hour after I called about the issue. He was so polite and friendly and he definitely knows his stuff. Exceptional service! Highly recommend!”

“I had a dishwasher repaired today by the Appliance Service Center. A thermostat was replaced. The service was efficient and fast. It was priced reasonably. Keiser (spelling?) was friendly and punctual. I enjoyed the foreign accent and low key attitude.”

“i have had Kysir from Appliance Service Center come on three different occasions now between 2012 and 2017 and have always been very satisfied with the service he has provided to me. He answers the phone when you call, gives you a specific time he will come not a time range and comes on time. These things are rare in this day and time. He also is very knowledgeable about fixing appliances and kind to work with. I always have a good experience when I use him.”

“Great experience. Helped to solve washer issue over the phone for no charge. Very fair and recommended”

“11-year-old dryer broke. After calling several places that could not come same day, I found this place on Google. Received a call back and Kaiser arrived promptly. He found the problem and fixed it. Friendly.”

“Have used the Appliance Center, personally two times and have recommended them several times to others. First time, refrigerator stopped running and freezer was starting to defrost. Called around, no one available for days, Appliance Center came out same day, The part that was bad would have to be ordered, but he was able to remove part and substitute a work around that had the unit up and running that day. Saved the cost of the part and the potential loss of the contents of the refrigerator. Just had repair on same refrigerator, again was able to repair without having to wait on replacement parts. Total cost was less than what most companies want for just a service fee.”

“Such wonderful service. Noticed our fridge was warming not cooling. Guy was there and had it fixed within an hour. He had a replacement part in his van! Super helpful, polite and experienced. I would highly recommend. Price was fair and the service was above and beyond excellent.”

“Very quick response. He fixed our washer a few months ago and we were pleased. We just had to get our oven fixed and didn't hesitate to call again. Would recommend!”

“Called about my oven not working. Came out the same day. Great service! I would highly recommend!”

“I highly recommend Appliance Service Center of Raleigh. They were extremely responsive and are clearly experts in appliance repair. We had an issue with our dryer that they promptly diagnosed and repaired - on a Saturday no less! Very courteous, left no mess, and patient with scheduling. Will definitely call them again if needed!”

“Came right away (and on time) to fix our dishwasher. Very helpful and nice. Gave us some complementary advice on our refrigerator. Would definitely recommend.”

“I have called this company to fix a variety of appliances over the last few years and have always been impressed with their quick response, ability to identify the problem, fix the problem, or honestly tell you when you will be better off replacing the appliance. Highly dependable.”

“I have used this business multiple times, and every time they provide very prompt and excellent service with reasonable rates. The last time I called, they were able to arrive in less than 30 minutes! I highly recommend them!”

“I called in the morning and had someone in by the afternoon. Great service!”

“For many years Mr. Nasser did appliance repair work for me before I retired from the property management business. Always got excellent service and great results. He would always tell me if the repair would cost more than that appliance was worth. Recently the oven in my home needed repair - Mr. Nasser came out within a couple of hours and found the problem. New part was ordered but before installing it he said he wanted to check one more thing and found a loose solder connection. Repair was completed with no extra charge for new part. My wife is happy so I'm happy. Mr. Nasser is the best!! Would never call anyone else...”

“Excellent service”

“I called at 8 am and by 10:00 am my oven was fixed and the sweet repairman, Kisser, had finished and left. I will definitely call them again if I have an appliance issue. Great expert, efficient and friendly service.”

“I would recommend that you call The Appliance Service Center of Raleigh first thing when you have a broken appliance. The call back was speedy, the service man was on time, knowledgeable, friendly, and fixed my appliance to my satisfaction. Excellent service”

“I have a very old Mr. Coffee coffee maker that is the best-designed I've ever encountered. When my original one died, I managed to get another which also lasted many years after I could not find anyone to repair it. I found a third at Retails. When IT died last week, I had three defunct coffee makers and found Kaiser at The Appliance Service Center of Raleigh. I had already purchased a new coffee maker that I did not like at all. Kaiser was able to take enough parts from my three elderly coffee makers and restore one to complete functionality, after I'd been told elsewhere that it couldn't be done. I love this place! If you're the type who prefers to keep an excellent old appliance running rather than invest in a new model with tons of bells and whistles that break down within a couple of years, I recommend Kaiser at TASCR!”

“For the past five years The Appliance Service Center has done repairs on everything from our refrigerator to our dryer. They are always immediately responsive (normally at our house within half an hour of our call). They understand that I like to repair rather than replace. Today, my dryer got a new lease on life! As always a great job.”

“The service man arrived promptly, was professional and quickly identified a problem. Repaired that issue quickly as he had the needed part in his truck. However, several hours later there was still no ice and I had water on my floor. I made another call which was returned promptly. The repairman returned the next morning and quickly repaired that issue at no additional cost. I fact, the repairman telephoned later that afternoon to make certain my ice maker was working properly. It is making ice as it should. ( this work all on a 10 y/o GE side by side fridge) I will recommend this company to all my neighbors.”

“Tiser is nice and professional and doesn't gouge the customer with over inflated pricing or trying to make you believe you need to get something fixed that doesn't need it. I always call on him on things I cannot fix myself and he's always on the spot!”

“I would highly recommend this company for servicing appliances. The gentleman that came to my home was knowledgeable, helpful and kind. Will definitely call them again!”

“Great Service! Great Prices! Customer Service was impeccable! I really felt taken care of here! A mom and pop kind of place! I will call here first before I call anywhere else for service or replacements!”

“Wow! I had trouble with a refrigerator and dishwasher and considered getting new appliances. The technician showed up on time and had them both repaired in under an hour. I told him what was wrong and he diagnosed the problem quickly. I was so pleased I handed him a Kitchen Aide mixer that has not run in two years. Can't wait to get it back.”

“excellent, know the business for more than 20 years. promptly, reliable, courteous, good quality of work. you must try them.”

“After having a horrible experience with another company this morning, I called this company and everything looked up! He came out within 30 minutes of my call, even on a holiday. He fixed BOTH washer and dryer within an hour or so. He was so pleasant! I couldn't have asked for better. Thank you so much!!!”

“This appliance service is outstanding!! Much less expensive than having Sears come to repair your Kenmore appliances; arrives very soon after you contact them, didn't charge me recently for a house call, even though the problem was related to an electric surge and not my appliance. Said we were a "customer" which we definitely are and will remain!!!”

“It is clear that this is a business interested in helping their customers. I am very pleased to recommend their services.”

“Every time we have called Kaiser there, he has been able to come right out. Other places have been days or a week before a technician can make an appt. Super friendly man and fixed both problems fast and correctly with our fridge and dishwasher. The only thing i would say is to ask how much you think a visit and fix "might" be. As with most places, it's $100 or so just to have someone out, but just make sure he can fix it by telling your problem. If it's worth the money, he's worth the call.”

“From the time I first called until the time my washing machine was fixed and running perfectly was probably less than an hour. Fantastic service, very professional and helpful.”

“My old dryer gave out the day before I was planning to go out of town. I called many places and got no results until I called Appliance Service Center. He came in less than an hour and fixed the dryer within minutes. Higher cost but better than carrying wet clothes to laundromat in the rain for a week. I will use them again.”

“In July our dryer broke on the day we were supposed to leave on vacation. I called several places and no one would get back to me. I called Appliance Service Center and he was at my house in less than an hour and our dryer was fixed. I was so pleased with our service that I gave him a small tip. This week-end our washer broke. I reminded my husband what great service we had before and I went searching for our receipt. My husband called and made an appt for Monday morning. (We were not that desperate to have them come on Sunday.) He was here first thing this AM and our washer is up and running. I will continue to call on ASC for any appliance repair we need. They are prompt, respectful, and I feel their prices are absolutely reasonable. I'd prefer to pay $150, $200....to repair what I have as opposed to purchasing something new. I would highly recommend ASC!!!!”

“Good people, great service. Thank you for taking the time out to answer all of my questions. I know I asked alot too!”

“Our family has called on Appliance Service Center for 20 years. Nasser is very honest and professional. He comes the day we call him and his prices are reasonable. If for some reason, he cannot come that day, he always calls and notifies us that he will get to us the next day. Most of all we trust his advice if an appliance is not worth the repair costs. Call Appliance Service Center if you want EXCELLENT SERVICE!”

“Refigerator repair... I called early on a Staurday morning. Kaysser was available to be at my house in less than 90 mins. Very impressed by the quickness of the service. My compressor/wiring was shot. He repaired it in about 30 minutes. Kaysser, was older than I expected, but the professionalism was there. . The company is a bit pricey (about $30-40 more than what I expected), but when you are looking for same-day service and good service too it was worth the extra couple of bucks. I definitely would recommend him and his company. Thanks Kaysser!”

“After calling multiple places on a Saturday morning with no answers, they came out the same morning and repaired my dryer.”

“The Appliance Center has satisfactorily resolved the problem”